How to catch a bus

This week has had it's fair share of 'bus virgins'. One gent was over 50 and had lost his licence and this was the first time he had used a bus . So I though I would put together the Chris  foolproof guide to using a bus.

1. Planning. Always try and check BEFORE you get to the bus stop. Most companies have their timetables on line or over the phone or you could even check at the bus stop before you travel. This simple step will avoid the 'I've been waiting nearly an hour for you' because you arrived at the stop 5mins after an hourly service.
2. Signal. As the time comes that your bus should arrive. Get ready, stop looking at you electronic device etc and have all your bags to hand. As the bus approaches check the destination on the front and put you hand straight out to signal to the driver you want that bus. Always ensure the driver has seen you before putting you hand down.
3. Money. Bus travel costs money so have it ready. Most fairs are between £2 - £7 so a supply of £1, 50p, 20p 10p will ensure you have some chance of having the correct money. If you only have notes don't slap it on the counter and announce 'single to town' Apologise for the note and most drivers will take it with a smile.
4. On the bus. Once you have your ticket find a seat and settle down as quickly as you can. The driver will wait until you have seated so if they are late he and your fellow passengers will not take too kindly if you mess about. If you do have trouble with movement please tell the driver so they know there may be a delay.
5. Arriving. If you do not know exactly where you need to get off, ask the driver. That way you can ensure you do not miss your stop. If you do know ring the bell in plenty of time and wait for the bus to stop before making your way off the bus thanking the driver as you leave.

There my simple guide to bus use. Hope it helps.

Too many Bus Stops?

Over the last few years councils have tried to encourage Bus use. They have put in Bus lanes, priority routes etc. This is great and numbers seem to have increased. They have also improved and added more Bus Stops with electronic signs etc. This is great as it means people only have to walk a short way to catch a bus. However, there is a downside to this. If someone boards a bus at the beginning of it's journey and travels to the end rather than the bus stopping ten times it could now stop twenty or thirty with both passengers boarding and alighting. This is obviously great for those boarding and alighting close to their homes but a passengers comment of 'did I get on the slow bus?' says it is not always appreciated by all. What is the answer? Maybe on some intercity routes companies could introduce fast, direct services with limited stops maybe once an hour and retaining the multi stop journeys the rest of the time.

How to use the Bus

Had a complaint from a passenger that I had not stopped at the stop they were waiting at. They also complained that the bus behind had not stopped either. I informed them that they had not signalled me to stop. The comment that came back amazed me ' why should I put my hand out?' Well the fact that at least two buses passed them would suggest other wise. However, it did occur to me that more and more people are using the bus who have never used one before so that may be a reason. However, if you are new to something is it not a good idea to try and find as much information before hand?

My company has a answer to this and I have copied their handy 'How to Use the Bus' information. It is shown below.


If you're travelling by bus throughout the country, this simple step-by-step guide will help make your journey as easy as possible.
If you have any questions please contact us.

Plan your journey - To plan your journey, simply go to journey planning section. Find the service number you need and the timetable for your bus will be worked out for you. You can then print this for the service or just the stops you need.

Choose a ticket - We offer a range of tickets to suit different types of trips, whether you are travelling every day or just once a month. Details are available in our Tickets section. Day and lower value tickets can be bought on the bus from the driver. Season tickets are best purchased before you travel and are available at local outlets or you can buy online - (Opens in a new window).

Locate the correct bus stop - Bus service numbers are generally displayed on bus stop signs or on the timetable panel. Services can be displayed together, so check the sign for your service number. Each bus stop has a code, by texting this code to 84268 you will receive details on the next buses due at the stop. Or find your bus stop at www.traveline.org.uk - (Opens in a new window).

Catching your bus

Signal the bus to stop - As the bus approaches, check the route number and destination displayed on the front of the bus. Raise your arm as a signal to the driver that you want the bus to stop.

Buying your ticket - If you are unsure which ticket you need, just ask the driver who will be happy to advise you which ticket is best for your journey. Having the correct fare available will help reduce delays when getting on the bus.

When you want to get off - Simply press the bell once, as you approach the stop where you want to get off, stay seated until the bus stops. If you are unsure where your bus stops ask the driver for help when you get on the bus.

Easy access, comfort & safety

To make it easier for you to get on and off, most buses can lower their suspension. Special seating areas are available on many of our buses for passengers who are disabled, elderly or using a buggy. Please bear in mind that special seating areas can get full at busy times of the day.