This is a question I am always being asked. Passengers seem to think we are a 'Hail and ride' service. I never let passengers on or off unless it is at a National Express stop. I had two incidents when I first started driving buses and as both were at bus stops I was not help to blame. However this got me thinking as I have always been told it is illegal to drop passengers anywhere except a bus stop. I have searched the internet and have found nothing to clarify this. However, I have found the found the First Group Conditions of Carriage. This does clarify things a bit. But still the answer to 'can you drop me here?' will at the next authorised stop.
So if you travel by Bus or coach please don't put the driver on the spot.
1 comment:
I know the problem! My response is to say "Sorry, no" and then explain that once I've let one passenger do this I can't say "no" to the next passenger who asks. The original passenger may have no luggage but the next requester will have cases in the hold - they see no difference between the request you granted and theirs which you refuse. They have booked a seat on a coach service, if they wanted specific drop off points they should have booked a taxi and not a coach!
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