Bath Traffic

Overnight last night and for the first time ever had to take a break at Heathrow. First problem was in Bath on the trip to the Uni, this put a 20min delay before we even started. Why can no one in NX see the problems this stop causes? Especially when up to 20 buses an hour come and go!! So with a 20 min delay off we went. All OK until J15 and then 'M4 Closed J10' came up. I had to go to reading at J12 to pick up 2 so was planning to go to J10 and then go down the M3. Approached J10 and the traffic was heavy but not the end of the world. Most traffic was going down towards the M3 so asked the Police man where the M4 was closed. he advised me to use the A4 and rejoin the M4 at J8/9. So that is what I did. We then arrived at Heathrow at 2130 which did not give enough time to get to VCS so 45 min break had to be taken. Most of the passengers got on the 501 or caught the tube so was empty into VCS. Finally arrived at 2311 which even with a 9 hour break meant I could not leave until 0830. Today was Ok until Bath. It took nearly an hour to get from the A46 into the Bus station. It is 2 miles!! Had the '5's' after my break and it took 45 mins to get from the Bus Station to Sainsbury's, 1mile. The cause of all this is the Christmas Market and our local councils complete inability to  grasp the gravity of the situation. Maybe they think if it looks busy it will bring people in!!!