Open Tickets

Busy few days and the usual selection of delays and problems. The thing that has rally been a problem is passengers with 'Open Returns'. These are excellent for people who do not know when they are to return. However there is a problem which most of the passengers fail to realise. That is they are not booked seats. You have to ring or go to ticket office and book on a specific service. What happens is that passengers turn up with these tickets and demand to board a service. I and most drivers will do our best to help these passengers but they seem to turn up when the service is full. The conversation usually includes the line 'I have paid my money and demand you take me' I have even had passengers with booked flights, ferry crossings etc. The moral of this is READ THE TICKET!! you would not turn up for a flight with an unreserved ticket. Would you??